It does seem that scammers get more inventive every day and your Amazon Account seems to be the latest in a long line of targets. Amazon have provided some tips to help you spot a scammer.
1. Trust Amazon-owned channels.
Always go through the Amazon mobile app or website when seeking customer service, tech support, or when looking to make changes to your account.
2. Be wary of false urgency.
Scammers may try to create a sense of urgency to persuade you to do what they’re asking. Be wary any time someone tries to convince you that you must act now.
3. Never pay over the phone.
Amazon will never ask you to provide payment information, including gift cards (or “verification cards,” as some scammers call them) for products or services over the phone.
4. Verify links first.
Legitimate Amazon websites contain “amazon.co.uk” or “amazon.co.uk/support.” Go directly to our website when seeking help with Amazon devices/services, orders or to make changes to your account.
For more information on how to stay safe online, visit Security & Privacy on the Amazon Customer Service page.
If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to us.
