There were some members who thought the recent correspondence from the Pension Scheme about the Data Breach was itself a scam. Whilst this was not true it is good that members are vigilant. Scams change all the time and it seems like a job in itself to keep up with the ways scammers try to catch us out. To help with this, below are the current Top 3 Scams so far in 2024

1. BANK IMPERSONATION SCAM

This is one of the most common scams and affects older people as scammers usually target those with landlines. On answering the call a robotic voice will inform you that there have been transactions on your card and Press 1 if that was not you to speak to the Fraud department of the bank. They will then ask you to confirm name, date of birth and ‘security’ questions to try and get you to reveal your account and sort code number. This scam continues with a second call from usually the ‘manager’. The scammers then set out to persuade you that to help their investigation into these imaginary fraud-committing employees, you must withdraw cash from your local branch. They will usually ask you to withdraw around £2,000 to £5,000, certainly less than £10,000 to avoid arousing too much suspicion. When you arrive home with the cash, they will call you and ask you to post your money to the ‘investigating officer. DO NOT DO THIS. If you ever receive a call like this HANG UP and call your bank on the number on your statement or bank card. Try and do this from a different telephone as scammers can stay on the line after you’ve hung up. If that’s not possible then wait 10-15 minutes before making the call. You can also call someone you know to ensure the line is free. Sometimes the scammers say they are a police officer – if so, ask for their collar number, hang up and follow the procedures above and call your local police station or 101. If there has been a fraudulent transaction on your account your bank will NEVER contact you in this way or ask you to divulge any personal information.

2. THE MISSED DELIVERY TEXT

In the last year this scam has accounted for 49% of recorded scams in the UK.
You’ll get a text message or email that seems to come from either Royal Mail or one of the private delivery companies such as Evri or DPS. It will say they tried to deliver your package and there is now a small fee to redeliver the package and they provide a website address to click on so that you can enter your credit car details to pay for the redelivery. If you regularly have deliveries from the Royal Mail, Evri or DPs you will know there is NO CHARGE for re-delivery. If you provide your details they will use this information to then attempt the bank impersonation scam. You will receive a call out of the blue for a person claiming to be your bank…and you know the rest.

3. PENSION SCAMS

It is important to tell you that ALL cold calls relating to pension advice have been banned since 2019. If you receive any calls relating to your pension then you are talking to a scammer so please HANG UP. If the caller persuades you to stay on the line and promises free advice that should be a red flag. If you would like advice about your pension then always take professional advice from an FCA-registered firm. If you have received any phone calls like this and want to report a pension scam, then call the Financial Conduct Authority via its consumer helpline on 0800 111 6768.

ALWAYS assume any unexpected phone call or email is a scam.
DO NOT give out any personal information or bank details. HANG UP and call the company who they claim to be following the above procedures.
DO NOT click on any links in either a text or email that you are suspicious of
ALWAYS call your bank’s fraud department if you think you have been scammed and report any scams to ACTION FRAUD on 0300 123 2040 available 24 hours and 7 days a week.

Published On: June 13th, 2024 / 3.5 min read / Views: 70 /

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